September 23, 2012

Auto Briefs

GM to offer infotainment training; Passat sales jump, but still trail leaders


The touch screen on a Chevrolet Spark. (General Motors)

GM to focus on infotainment training
Infotainment systems are often the biggest source of frustration for new-car buyers. So General Motors says it's trying hard to make sure customers know how to use the electronic gadgets by training them at dealers and then offering help after a car is sold. The automaker says it will call customers after a purchase to see if they are having problems with the technology and may even make home visits. The touch screens and audio systems are so complicated that they held down the auto industry's overall quality score in this year's J.D. Power and Associates initial quality survey.

— The Associated Press



Passat sales jump; car still trails leaders
Volkswagen says it has sold more Passat midsize cars this year than any other year. The German automaker sold 77,524 Passats as of Wednesday, beating the car's record of 77,523, set in 2001. Volkswagen's U.S. sales are up more than 32 percent through August, led by the Passat and the Jetta compact. It's the biggest sales increase of any major automaker. But even with the increase, the Passat still trails the top-selling midsize cars by a long way. Through August, Toyota sold more than 280,000 Camrys, while Honda has sold more than 218,000 Accords.

— The Associated Press


Partner video